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How to set up sender?

You can set up several sender names. For example, you want to send SMS in bulk from your company’s name, from a specific brand or your name, or any other name or number. At the menu Senders of the SMSonnet control panel, click +Add and set up a name. You will choose it later in […]

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How to add contacts?

Next step is to add contacts. Go to Contacts menu of the control panel >> at Contact group click +Add and name a group >> click Save. Button +Add contact allows adding contacts one by one manually Button Upload from file  – adding contacts from .csv or .xls file at your computer.   Note! If […]

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How to create SMS?

  Go to Templates menu and click + Add to add new message template. Create a text message template. When clicking on the arrow icon on the left side of template form, you can select any of the macro-parameters supported for auto-insertion of contact data: From, To, First name, Last name, Comments. Choose these macro-parameters […]

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How to run SMS Campaign?

Go to Campaigns menu, click +Add, choose Sender name by clicking on the arrow, choose Group of contacts and choose your message template (you have created all this earlier). Click Add start date & time >> choose the day and time. Click Account – choose your account. Click Save Campaign. Everything is ready! Your clients […]

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How to create multiple groups of contacts and target on them?

At the Contacts menu, you can add tags and assign them to contacts. For example tags according to some target: age, gender, interest, and other. Use tags of contacts at Campaigns menu, while setting the SMS campaign (at Step 3 > Select tags).

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How to upload contacts database from my PC?

To upload Contacts (phone numbers) from a file go to Contacts menu of the control panel >> click Import Contact >> choose file at your PC\laptop >>> In Pop-up assign columns names (first name, last name, phone) >> Create tag \ choose if created before >> click Import.   Note! Your file should be .csv or .xls format […]

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How to schedule SMS campaigns?

At Campaigns menu, while creating SMS campaign, you may either run it at the moment or set up future date and time of the campaign.

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Where can I see the reports of the messages sent?

See the report at Statistics menu. Here you can see all the messages and their statistics that were sent out using this account. It is possible to apply filters to message parameters and display messages for a specific campaign; here you can also export your statistics data to the .xls file.  

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Can I send test SMS?

Yes, we offer you 5 SMS for free, so as you could ensure the quality and keep getting benefits by choosing your rate plan.

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Which countries can I send bulk SMS?

We provide you bulk SMS distribution to over 200 countries. To see the detailed list of countries, please, move on to the Pricing page.  

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What is the maximum message length of the SMS?

  The maximum character length for 1 SMS in Latin-based alphabet languages like English, French, and Spanish is 160 symbols. Long text messages are divided into parts 152 symbols each. The maximum length of 1 SMS by other non-English characters (languages not using a Latin-based alphabet, like Arabic or Chinese) is 70 symbols. Long text […]

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Can I connect SMS service to my corporate system?

Yes, at the menu Connections of the control panel, you can add and edit external application connection parameters. You can use this interface to set up credentials for your system or application to make it able to interconnect with SMS retail system and send messages through the module.   HTTP template is as follows: <portal_url>/send_sms?ani=<ani>&dnis=<dnis>&message=<message>&username=<username>&password=<password> […]

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